Schelertech is Chris Scheler’s IT support blog: concise notes from running helpdesk and operations work in real environments.

The focus is practical:

  • Ticket triage and request tracking
  • Endpoint and identity tooling
  • Automation that saves time without creating brittle process
  • Habits that make support work calmer and more repeatable

The goal is simple: resolve the common stuff quickly, document what matters, and leave more room for the problems that actually need deep thinking.